Terms of Service

This technology is operated by X-ave Corporation, throughout the technology, the terms "we", "us" and "our" refer to X-ave Corporation. X-ave Corporation offers this technology, including all information, tools and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our technology, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the technology, including without limitation users who are browsers, vendors, renters, landlords, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our technology. By accessing or using any part of the technology, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the technology or use any services.

Any new features or tools which are added to the current technology shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our technology. It is your responsibility to check this page periodically for changes. Your continued use of or access to the technology following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this technology.

You may not use our technology for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the technology through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this technology is not accurate, complete or current. The material on this technology is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this technology is at your own risk.

This technology may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this technology at any time, but we have no obligation to update any information on our technology. You agree that it is your responsibility to monitor changes to our technology.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, fee change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the technology. We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this technology is void where prohibited.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel products or services. These restrictions may include transactions placed by or under the same customer account, the same credit card or account, and/or transactions that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit transactions that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all transactions made at our technology. You agree to promptly update your account and other information, including your email address and credit card numbers, account numbers and expiration dates, so that we can complete your transactions and contact you as needed.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the technology is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the technology (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this technology may direct you to third-party technologies that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or technologies, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party technologies. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right.

You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related technology.

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from X-ave Corporation (the "Technology").

Personal information we collect: When you visit the Technology, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Technology, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Technology, and information about how you interact with the Technology. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.
• "Log files" track actions occurring on the Technology, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Technology.

Additionally when you complete a transaction or attempt to complete a transaction through the Technology, we collect certain information from you, including your name, address, email, phone number, payment information (including credit card numbers, email address, and billing address). We refer to this information as "Order Information".

How do we use your personal information? We use the Order Information that we collect generally to fulfill any requests placed through the Technology (including processing your payment information, arranging for payments, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you, screen our transactions for potential risk or fraud, and provide you with information or advertising relating to our products or services.

Sharing your personal Information: We share your Personal Information with third parties to help us use your Personal Information, as described above to complete a transaction. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data retention: When you place an order through the Technology, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Occasionally there may be information on our technology or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel transactions if any information in the Service or on any related technology is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related technology, including without limitation, pricing information, except as required by law.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the technology or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied. In no case shall X-ave Corporation, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

To use the technology, you are required to pay a non-refundable convenience fee for each rent payment. The convenience fee noted above is calculated using your rent amount. Beyond the terms of service, we may offer promotions to reduce or waive this convenience fee and may change the amount of any convenience fee. Once your transaction is processed on our technology, you accept that no refunds, chargebacks or reversals will be permitted.

Authorization. By checking the authorization checkbox on the payment confirmation screen and proceeding to checkout, you expressly authorize X-ave Corporation to initiate a charge to your selected payment method for the amount displayed, which includes your rent amount and any applicable convenience fee. This authorization is given knowingly and voluntarily, and constitutes your electronic signature for the purposes of that transaction.

Non-Refundable Once Settled. Once X-ave Corporation has confirmed receipt of cleared funds and initiated settlement of the rent amount to your landlord (which typically occurs within one to three business days of payment confirmation), the transaction is final and non-refundable. You acknowledge that x-ave acts as a payment intermediary and that the underlying obligation to pay rent is governed solely by your lease agreement with your landlord.

No Chargebacks. By authorizing a payment through x-ave, you agree not to initiate a chargeback, reversal, or dispute with your card issuer or financial institution for any payment that has been settled to your landlord. If you believe a payment was made in error or without your authorization, you must contact x-ave support at [email protected] within 48 hours of the payment confirmation. X-ave will investigate and, where appropriate, work with your landlord to arrange a resolution. Initiating a chargeback after settlement constitutes a breach of these Terms and may result in suspension of your account and recovery of the disputed amount plus any fees incurred by x-ave as a result of the dispute.

Liability Shift. Where a payment is processed using 3D Secure authentication (a one-time verification code sent by your bank), liability for unauthorized transaction disputes shifts to your card-issuing bank in accordance with applicable card network rules. X-ave is not liable for losses arising from unauthorized use of your payment credentials where 3D Secure authentication was completed.

Settlement Timing. X-ave targets settlement to landlords within one to three business days of payment confirmation. Settlement may be delayed due to bank processing times, public holidays, or fraud review. X-ave is not liable for delays in settlement caused by third-party financial institutions.

The Lease is strictly between the Renter and the Landlord. We do not enter the lease agreement you have and are not taking on any of your obligations under the Lease.

You and us agree that this document and any other documents will be drawn up in the English language.

You agree to indemnify, defend and hold harmless X-ave Corporation and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our technology.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this technology or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

21.1 Foreign Currency Payment Option. You may use the X-Ave Platform to view a foreign exchange rate and initiate rental payments in a currency other than Canadian Dollars (CAD). This feature is made available solely as a convenience. You are not required to use the X-Ave Platform to make payments in foreign currency, and you are at all times entitled to source Canadian Dollars through alternate financial institutions, including your local bank or financial institution, and pay your landlord directly in CAD.

21.2 Exchange Rate and Spread. The exchange rate displayed on the Platform at the time of your transaction (the "Quote") is determined by X-Ave and reflects the rate at which X-Ave will convert your foreign currency payment into Canadian Dollars for remittance to your landlord. X-Ave derives revenue from the difference (the "Spread") between the prevailing interbank or reference exchange rate and the rate at which we sell foreign currency to you. The Spread is embedded in the Quote and is not separately itemised. The Spread may vary from transaction to transaction, may change at any time without prior notice, and may differ from rates available through other financial service providers or currency exchange services.

21.3 Rate Lock and Quote Validity. A Quote presented to you during the checkout process is valid only for the duration specified at the time of the transaction. If your payment is not completed within that window, the Quote may expire and a new rate will apply. X-Ave does not guarantee that any subsequent Quote will be equal to or more favourable than a prior Quote.

21.4 No Obligation and Alternate Sources. Your use of the foreign currency payment feature is entirely voluntary. Nothing in these Terms obligates you to pay rent in any currency other than Canadian Dollars. You acknowledge that you have had the opportunity to obtain foreign currency from alternate sources and that you have chosen to use the X-Ave Platform for this purpose with full knowledge that a Spread applies.

21.5 Refunds and Reversals. In the event that a foreign currency payment is refunded or reversed for any reason, the refund will be calculated based on the original Quote applied at the time of the transaction. X-Ave is not responsible for any loss arising from fluctuations in exchange rates between the date of the original transaction and the date of any refund or reversal. The Spread applied to the original transaction may not be refunded.

21.6 Regulatory Compliance. X-Ave processes foreign currency transactions through regulated third-party payment processors. X-Ave does not hold, transmit, or exchange foreign currency on its own account and is not a registered foreign exchange dealer. All currency conversion is performed by our payment processing partners in accordance with applicable law. X-Ave reserves the right to suspend or restrict foreign currency payment options at any time, including to comply with applicable laws, regulations, or guidance from regulatory authorities.

21.7 No Financial Advice. Nothing on the Platform constitutes financial, investment, or foreign exchange advice. X-Ave makes no representation that the Quote offered is the best available rate, and you should conduct your own assessment before choosing to pay in a foreign currency through the Platform.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada.

You can opt into receiving rental reminders that are meant to provide you an alert when your rent is due. We will use your email and/or phone number to send you a reminder by email and/or text. You will have the option to opt out of the reminders at your convenience. We may include advertisements in the reminders from time to time. From time to time we may remove or add the rental reminders from our technology.

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our technology. It is your responsibility to check our technology periodically for changes. Your continued use of or access to our technology or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at [email protected].

26.1 User Responsibility for Payment Information. You are solely and exclusively responsible for the accuracy, completeness, and correctness of all recipient information you provide when initiating or authorizing a payment through the X-Ave Platform, including without limitation: email addresses, mobile numbers, Interac e-Transfer recipient details, bank account numbers, institution numbers, transit numbers, and any other payment routing or recipient identification information (collectively, "Payment Instructions"). X-Ave acts solely as a payment facilitation intermediary and does not independently verify, validate, or confirm the accuracy of any Payment Instructions you submit.

26.2 No Liability for Misdirected Payments. X-Ave shall have no liability whatsoever for any loss, damage, cost, or expense — including the loss of funds — arising from or related to a payment being misdirected, delayed, or undeliverable as a result of incorrect, incomplete, or inaccurate Payment Instructions provided by you. This includes, without limitation: (a) incorrect email addresses or mobile numbers provided for Interac e-Transfer recipients; (b) incorrect bank account numbers, institution numbers, or transit numbers for EFT or direct deposit transactions; (c) incorrect recipient names or identifiers for any payment method; (d) payments sent to an unintended recipient due to a typographical or data-entry error by you; and (e) any other error in the Payment Instructions that causes funds to be directed to a party other than the intended recipient.

26.3 Verification Obligation. Before submitting any Payment Instructions, you must independently verify and confirm that all recipient details are accurate and up to date. X-Ave strongly recommends that you confirm recipient banking and contact information directly with the intended recipient prior to initiating any payment. X-Ave's display of previously used or saved recipient information does not constitute a representation or warranty that such information remains current or accurate.

26.4 No Obligation to Reverse or Recover Misdirected Payments. In the event that a payment is misdirected due to incorrect Payment Instructions provided by you, X-Ave will use commercially reasonable efforts to assist in the recovery of misdirected funds where technically possible; however, X-Ave makes no representation, warranty, or guarantee that any such recovery will be successful or completed within any particular timeframe. X-Ave shall not be obligated to initiate a reversal, recall, or recovery of any payment and shall bear no liability for the failure to recover misdirected funds. Any costs, fees, or charges incurred in connection with an attempted recovery shall be borne solely by you.

26.5 Indemnification for Incorrect Payment Instructions. You agree to indemnify, defend, and hold harmless X-Ave Corporation, its officers, directors, employees, agents, payment processing partners, and financial institution partners from and against any and all claims, losses, damages, liabilities, penalties, fines, and reasonable legal fees arising out of or related to: (a) any payment misdirected due to incorrect Payment Instructions provided by you; (b) any dispute between you and an unintended payment recipient; or (c) any regulatory, legal, or financial consequence arising from your failure to provide accurate Payment Instructions.

26.6 Third-Party Payment Processor Limitations. X-Ave processes payments through third-party payment processors and financial networks, including but not limited to Interac Corp., Kapcharge Inc., Stripe Inc., and AlphaPay. These third parties operate under their own terms, rules, and limitations. Once a payment instruction has been submitted to a third-party payment network, X-Ave may have limited or no ability to cancel, reverse, or modify that payment. You acknowledge and accept this limitation as a condition of using the X-Ave Platform.